Privacy Policy

Effective date: June 29, 2026

Who we are
E. Creason Writing is a professional ghostwriting and strategic communications practice operated by Elizabeth Creason. Our website is located at ecreasonwriting.com.

What information we collect
We collect information you provide directly to us, including your name and email address when you download a resource or schedule a consultation, and any information you share during the booking process via our scheduling tool.

We also collect certain information automatically when you visit our site, including your IP address, browser type, referring URLs, and pages visited. This information is collected through standard website analytics tools and cookies.

How we use your information
We use the information we collect to respond to your inquiries, send you resources you've requested, communicate with you about our services, and improve our website and offerings. We do not sell your personal information to third parties.

Direct marketing and email communications
If you provide your email address to download a resource or schedule a consultation, you may receive follow-up emails from us. We will only send marketing communications where you have provided explicit opt-in consent to receive them. Every marketing email includes a clear unsubscribe option, and we will promptly honor all opt-out requests.

Third-party services and data processing
Our website uses third-party tools including Squarespace for website hosting and analytics, Calendly for appointment scheduling, and email marketing software for list management. When we share your data with third-party service providers, we do so under Data Processing Agreements that require those parties to implement appropriate security measures and handle your data in compliance with applicable privacy laws. Each third-party service also has its own privacy policy governing its use of your data.

Cookies and tracking technologies
Our website uses cookies to ensure functionality and analyze traffic. Cookies fall into the following categories:

Essential cookies — necessary for the website to function and do not require consent.
Performance and analytics cookies — collect information about how visitors use our site to help us improve it.
Functional cookies — enable enhanced functionality and personalization.

Upon your first visit, our website will present you with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customize your preferences. You can also control cookie settings through your browser preferences at any time.

Data storage and security
Personal information is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

Your rights — EU and UK residents
If you are located in the EU or UK, you have the following rights under the General Data Protection Regulation (GDPR):

Right of access (Art. 15) — to request access to the personal information we hold about you.
Right to rectification (Art. 16) — to request correction of inaccurate or incomplete information.
Right to erasure (Art. 17) — to request deletion of your personal information where it is no longer necessary.
Right to restriction of processing (Art. 18) — to request that we limit how we use your information under certain conditions.
Right to data portability (Art. 20) — to receive your information in a structured, machine-readable format.
Right to object (Art. 21) — to object to processing of your personal information, including for direct marketing.
Right to withdraw consent (Art. 7(3)) — to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint (Art. 77) — to lodge a complaint with a supervisory authority if you believe our processing violates applicable law.

Your rights — US residents
If you are a US resident, you have the following rights under applicable state privacy laws including the CCPA:

Right to know — to request disclosure of what personal information we have collected, used, or shared and why.
Right to delete — to request deletion of personal information we have collected about you.
Right to correct — to request correction of inaccurate information we hold about you.
Right to opt out — to request that we stop selling or sharing your personal information.
Right to non-discrimination — to be protected from discrimination for exercising any of these rights.

To appeal any decision we make regarding your request, please contact us within 60 days of receiving our response with your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.

Exercising your rights
To exercise any of the rights described above, please contact us at elizabeth@ecreasonwriting.com. We will respond in accordance with applicable data protection laws and within the timeframes those laws require. We may need to verify your identity as part of this process.

Data retention
We retain your information for as long as necessary to provide our services and comply with our legal obligations.

Children's privacy
Our website is not directed at children under 13 and we do not knowingly collect personal information from children.

Changes to this policy
We may update this policy periodically to reflect changes in our practices or applicable law. The effective date at the top of this page reflects the most recent revision. We will notify you of any significant changes where required by law.

Contact
Questions or concerns about this policy? Reach us at elizabeth@ecreasonwriting.com.